Effective date: 25 August 2026. These terms govern your use of the website at www.gefan.autos and the services of Changsha Gefan E-commerce Co., Ltd. Company address: No. 53 Bingshan Shangpian Group, Binghe Village, Guandu Town, Liuyang City, Changsha City - 410000, China (CN).
Back to the GEFAN HomepageThese Terms of Service govern your use of the website at www.gefan.autos and the services provided by Changsha Gefan E-commerce Co., Ltd. The company designs computer systems and computer integrated systems for the e-commerce and retail sector. When you visit the website, request a proposal, or engage us for a project, you agree to these terms. Please read them carefully before using any of our services. If you do not agree with these terms, you should not use the website or order our services. The developer GeFan operates the website on behalf of the Company. These terms apply to the website, to all consultations, and to every project we deliver. We may ask you to confirm your acceptance of these terms when you start a project.
Changsha Gefan E-commerce Co., Ltd. is a company registered in China. Our registered address is No. 53 Bingshan Shangpian Group, Binghe Village, Guandu Town, Liuyang City, Changsha City - 410000, China (CN). Our work focuses on computer systems design and computer integrated systems design. We help retailers design the systems that manage product catalogues, orders, logistics, and customer support. The services described on the website are developed and operated by the developer GeFan on behalf of the Company. You can reach us by email at touch@gefan.autos or by phone at +14424194164. When these terms refer to the Company, they mean Changsha Gefan E-commerce Co., Ltd. and the developer GeFan acting for the Company.
By accessing the website, you accept these terms and agree to be bound by them. If you place an order for our services on behalf of a business, you confirm that you have the authority to bind that business to these terms. If you do not accept these terms, you may not use the website or the services. Your use of the website after these terms are updated counts as acceptance of the updated version. We may require you to accept a separate project agreement before work begins on a specific engagement. Where that happens, the project agreement and these terms apply together, and if there is a conflict, the project agreement prevails for the matters it covers.
The website and our services are intended for adults who are at least eighteen years old and for businesses. By using the website, you confirm that you meet this age requirement. If you are using the services on behalf of a company or other organisation, you confirm that you are authorised to do so. We may refuse to provide services to anyone at any time for lawful reasons, including concerns about fraud, safety, or compliance. If we believe an account or an order has been created in breach of these terms, we may suspend or close it. You are responsible for ensuring that the information you provide to us is true, accurate, and current.
We provide computer systems design and computer integrated systems design services for e-commerce and retail businesses. These services include system architecture design, catalogue and product data engineering, order and payment integration, logistics and fulfilment system design, and ongoing support and maintenance. We also provide consultations and assessments of existing systems. The exact scope of each engagement is set out in a written proposal or project agreement. We deliver our services using reasonable professional skill and care. The website describes our services generally, and the description does not by itself form a binding offer. A binding agreement begins when you accept a written proposal prepared for your specific project.
When you contact us about a project, we may prepare a written proposal. The proposal describes the scope, the deliverables, the timeline, and the price for the work. A proposal is not a binding contract until you accept it and we confirm acceptance in writing. Proposals are valid for the period stated on the proposal document, usually thirty days. After that period, we may revise the proposal. Each proposal is prepared based on the information you provide at the time. If that information turns out to be incomplete or inaccurate, the proposal may need to be updated. We will always confirm the final scope in writing before work begins, so that both sides understand the agreement clearly.
You agree to provide the information, materials, and access that we reasonably need to carry out the work. This may include product lists, pricing rules, access to test environments, and details about your existing systems. You agree that the information you provide is accurate and that you have the right to share it with us. You are responsible for decisions you make based on the work we deliver. You agree to respond to our questions and review requests within reasonable time, because delays in your review may affect the project schedule. You agree to follow the security and access rules we give you during the project. If you fail to provide what we need, we may pause the project and adjust the timeline and price accordingly.
Some parts of our website may allow you to create an account or to access a client portal. If you create an account, you agree to keep your login details secure and confidential. You are responsible for all activity that happens under your account. If you learn that your account may have been used without your permission, you must notify us immediately. We may suspend or close accounts that are used in breach of these terms. You agree not to share your password with anyone or to allow unauthorised access to the portal. We may also grant project teams access to shared workspaces, and in that case each team member is responsible for the security of their own credentials.
Prices for our services are stated in the relevant proposal or project agreement. Unless the proposal says otherwise, prices are expressed in the currency stated in that document. We will not change the price of an agreed scope without your written consent. Additional work that falls outside the agreed scope is billed separately, at rates confirmed in writing before the work begins. Payment terms are described in the next section. You agree to pay all amounts shown on the invoices we issue for agreed services. If you have a question about an invoice, you must raise it in writing before the due date. Late payment may result in the suspension of services until the account is brought up to date.
Invoices are payable within the number of days stated on the invoice, usually thirty days from the date of issue. Where a project is large, the proposal may divide payment into instalments tied to project milestones. Each instalment is payable when the corresponding milestone is reached. We may require an advance payment before work begins on a new project. If a payment is not received by its due date, we may suspend work and charge reasonable late fees as permitted by law. You are responsible for any taxes that apply to the services, unless the proposal states otherwise. We will provide receipts for every payment we receive. Disputes about an invoice do not excuse payment of undisputed amounts.
Projects are delivered according to the timeline set out in the proposal. We will use reasonable efforts to meet the agreed schedule. Timelines may change if the scope changes, if information or access is delayed, or if circumstances outside our control arise. We deliver our work in stages and provide you with regular progress updates. Each stage is delivered in a form that you can review. When the final deliverable is complete, we provide it to you in the format agreed in the proposal. Our obligation is to deliver the agreed deliverables, not to guarantee a particular business outcome, because results depend on many factors beyond the design work itself.
Before a project is treated as complete, you will have the opportunity to review and test the deliverables. You agree to review the deliverables within a reasonable time after we provide them, usually fourteen days. If you identify issues that prevent the deliverables from meeting the agreed specification, we will correct them at no additional charge. If you do not raise issues within the review period, the deliverables are treated as accepted. Once a deliverable is accepted, changes you request may be treated as additional work and billed separately. Testing on live systems is performed at times agreed with you to limit any disruption to your operations.
If you request changes to the agreed scope during a project, we will prepare a written change note describing the impact on the timeline and the price. No change takes effect until both sides accept the change note in writing. We are not required to start changed work before the change note is accepted. If a change is minor and does not affect the timeline or price, we may implement it and record it in the next progress update. Changes requested after acceptance are treated as new work and quoted separately. We will always give you a clear written description of what a change costs before you decide whether to proceed.
All intellectual property that we create for you in the course of a project, including system designs, documentation, data models, and code, belongs to you once your invoice for that work is paid in full. This transfer of ownership applies only to work created specifically for you and paid for by you. We retain ownership of our tools, methods, templates, and pre-existing materials that we use to perform the work. We grant you a permanent, royalty-free licence to use those materials as part of the deliverables. You grant us the right to use your name and a description of the project in our portfolio, unless you ask us in writing to keep the project confidential.
During a project, we may share confidential information with each other. Confidential information includes business plans, product data, pricing, technical details, and any other information that should reasonably be treated as confidential. Each side agrees to use the confidential information of the other side only for the purpose of the project. We will not disclose your confidential information to third parties without your consent, except where required by law or where needed to deliver the project. Our obligations of confidentiality continue after the project ends. This section does not apply to information that is already public, that we already knew, or that we receive independently from a third party.
The website may link to third-party websites and services, including payment providers and logistics partners. We do not control those third parties and are not responsible for their content or practices. Where a project involves integration with a third-party service, that service is subject to its own terms and conditions. You agree to review and accept the terms of any third-party service used as part of your project. We will help you understand the interfaces and requirements of those services, but we do not guarantee the availability or performance of systems we do not operate. If a third-party service changes its terms or discontinues a feature, we will work with you to adapt the system, and any significant extra work may be billed separately.
The website and the services are provided on an as is and as available basis. We do not guarantee that the website will be uninterrupted, error-free, or free of harmful components, and we take reasonable measures to keep it reliable and secure. We provide our design services with professional skill and care, but we do not warrant that the results will meet every expectation of your business. We are not responsible for problems caused by information you provide, by changes to third-party systems, or by events outside our control. We make no warranties beyond those expressly stated in these terms or in a project agreement. To the extent permitted by law, all other implied warranties are excluded.
To the maximum extent permitted by law, the Company and the developer GeFan will not be liable for indirect, incidental, special, or consequential damages, including lost profits, lost data, or loss of goodwill. Our total liability arising from or related to the website, these terms, or a project is limited to the amount you paid us for the services during the twelve months before the event giving rise to liability. This limit does not apply to liability that cannot be limited by law, such as liability for fraud or for personal injury caused by negligence. The limitations in this section apply even if a remedy fails of its essential purpose. You agree that this allocation of risk is fair and reasonable in view of the fees paid for the services.
You agree to indemnify and hold harmless the Company, the developer GeFan, and their employees and contractors from any claims, losses, damages, and costs arising from your use of the website, your breach of these terms, or your violation of any law or the rights of a third party. This includes claims arising from content you provide to us or decisions you make based on our work. We will give you prompt notice of any claim covered by this section and reasonable cooperation in defending it. You will not settle any claim covered by this indemnity without our prior written consent. This indemnity survives the end of these terms and the completion of any project.
Either side may terminate a project agreement by written notice if the other side breaches a material term and does not correct the breach within thirty days of receiving notice. We may also terminate a project agreement if you fail to pay an invoice when it is due and do not correct the failure within the time described in the payment terms. Upon termination, you pay for the work completed up to the date of termination, and we deliver the completed deliverables that you have paid for. The sections of these terms that are meant to survive termination, including confidentiality, intellectual property, limitation of liability, and governing law, continue to apply. Termination does not affect rights that have already accrued.
We may suspend access to the website or to our services temporarily if we need to carry out maintenance, if we suspect a security problem, or if you do not comply with these terms. We will give you reasonable notice of a planned suspension where possible. During a suspension, you remain responsible for paying any amounts that are due. We will restore the services as soon as the reason for the suspension is resolved. If a suspension lasts more than thirty days for a reason we could control, you may terminate the affected project agreement without penalty. Nothing in this section limits our right to terminate under the previous section.
We may update these Terms of Service from time to time to reflect changes in our business, our services, or the law. When we update the terms, we will change the effective date at the top of this page and post the revised terms here. If a change is significant, we will notify you through a notice on the website or by email. Your continued use of the website after the terms change means that you accept the revised terms. If you do not accept the revised terms, you should stop using the website. Revised terms do not apply retroactively to disputes that arose before they were posted. Where you have a signed project agreement, changes to these terms do not alter that agreement unless you accept the change in writing.
These terms are governed by the laws of China. The courts of Changsha City have jurisdiction over any dispute arising from these terms or from your use of the website, unless the law requires otherwise. Before starting court proceedings, the parties will make a good faith effort to resolve the dispute through negotiation. If the dispute cannot be resolved within thirty days of the first written notice, either side may proceed with the dispute resolution method required by law. Nothing in this section limits the rights of a consumer who is protected by mandatory rules of their own country. You agree that any claim you bring must be filed within the time limit allowed by law.
If any provision of these terms is found to be invalid or unenforceable, the remaining provisions continue to apply. An invalid provision is replaced by a valid provision that comes closest to the intention of the original. Our failure to enforce a provision does not mean that we waive that provision. A waiver of any breach is effective only if it is made in writing and signed by the party that is waiving the breach. A waiver of one breach does not waive other breaches or a later breach of the same kind. These rules keep the contract workable even if one part is not enforceable in a particular jurisdiction.
These terms, together with any written proposal, project agreement, and change note, form the entire agreement between you and the Company about the website and the services. They replace any earlier agreements or understandings, whether written or spoken. Any statement made on the website about our services is descriptive and does not form part of the contract unless it is repeated in a proposal or project agreement. You confirm that you have not relied on any statement outside the documents that form the agreement. No terms of purchase that you may include in your own documents apply to our agreement unless we accept them in writing.
If you have any question about these Terms of Service, please contact us. You can reach the Company by email at touch@gefan.autos or by phone at +14424194164. Our business address is No. 53 Bingshan Shangpian Group, Binghe Village, Guandu Town, Liuyang City, Changsha City - 410000, China (CN). We will respond to your questions within one business day. If you wish to raise a concern about the services, please describe the issue clearly and tell us how to contact you. The developer GeFan operates the website and the services described in these terms on behalf of the Company. We will work with you to resolve any concern fairly and promptly.